Advance 2008: Bill Taylor and Andy Stanley
Bill Taylor
- Mavericks at Work (great book, btw)
- tunnel vision restricts possibilty – look with fresh eyes
- cut through the clutter. Create an emotional contract w/ your customers
- this includes passion, shared values w/ customers and finding the little or big things that can be done to create emotion
- Apple Store’s Genius Bar connects customers to brand and to one another (it is even used by singles to meet one another!)
Andy Stanley
- vision – “a mental picture of what could be, fueled by a passion that it should be”
- vision begins with a burden
- if you are explaining yourself over and over, your vision isn’t sticky
- state your vision simply
- phrases not paragraphs
- memorable is portable
- not accurate or complete but portable
- his church vision focuses on the first step only (it isn’t a complete vision)
- cast it convincingly
- what is the solution?
- how can we present our solution to the problem?
- probably not a new problem so why now?
- repeat it regularly
- celebrate it systematically
- vision hasn’t happened yet – celebrate good examples, give them status
- what happened yesterday? “that’s what I’m talking about”
- embrace it personally and publicly
- you must do what you ask others to do
- must share what you are doing with others
- vision has no auto-pilot
- we need others to help us eliminate and get to the core of the vision
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