What You Do Is What They Hear

It is, unfortunately, a common story. A volunteer is having a difficult time with something or someone on their team. They approach their leader for help in resolving the issue. “Don’t worry. I’ll take care of it” the leader replies. But, time passes and they don’t. More team members begin to raise the same issues yet the leader still won’t address the issue. In the end, some of the members leave the team.

“What you do is what they hear” is something that every volunteer leader must remember. It is a simple fact: those you are leading and those you may lead in the future are watching what you do.

They are watching to see:

• If what you say is what you end up doing
• If how you treat others is how you will treat them
• If the friend you recruited today is happy after serving with you tomorrow
• If you show favor to them today as you showed favor to the other team member yesterday
• If you smile when you see them or hide when they see you coming

Don’t think what you say and do matters? It does.
Don’t think people are watching? They are.
Don’t think you should be held to a higher standard? You are.

Being a leader is more than just knowing or doing more than those around you. It is about treating people better than yourself.

Need some help leading your volunteer team? Read our free ebook – Handle With Care and jumpstart your ministry or non-profit.

[tags]volunteer management, church leadership, what you do is what they hear[/tags]

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